How can I raise a complaint against Myntra?

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To file a case against Myntra, start by documenting the issue in detail, including order IDs, dates, and any relevant communication with Myntra’s customer service. Collect evidence of the problem, such as screenshots, receipts, emails, or any communication that shows Myntra’s failure to fulfill their responsibilities, whether it’s a product defect, delivery issue, or misrepresentation. Send Myntra a formal legal notice, specifying your grievance, and demanding a resolution within a reasonable timeframe (typically 15 to 30 days). If Myntra fails to resolve the issue, you can file a consumer complaint in the appropriate Consumer Dispute Redressal Commission based on the transaction amount (District, State, or National level). The complaint should include copies of all evidence, a clear statement of the relief sought (refund, replacement, damages, etc.), and a filing fee based on the claim. Consulting a consumer protection advocate is advisable to strengthen the case, ensure compliance with procedural requirements, and maximize the chances of a favorable outcome.

Advocate Muzammil Shaikh LawRato