Customer asking to cancel the order without prior notice


i had a coustumer who ordered me the computer hardware material few days ago, i gave a quotation orally and he agreed for the same amount . so i ordered the material and when i reached him to deliver the material, now he refuse to take the material and says i want to cancel the order as you are charging more.. i had took money from a friend on 5% charge for 15days. what can i do now

Answers (3)


99 votes

You can do the following:
1. Trace the phone records you have;
2. File a legal notice to him;
3. Say that you and your customer are bound by a legal contract even if it is oral;
4. Ask for compensation from your customer for the loss you suffered.


Googling your legal issue online?

The internet is not a lawyer and neither are you.
Talk to a real lawyer about your legal issue.

184 votes

you was ordered by customer for computer hardware material, and now he denies to accept. As a rule if a buyer refuses delivery without grounds then they are liable for any subsequent costs incurred by the seller, including reasonable costs

Popular Labour & Service Lawyers


Advocate Ricky Chopra
Sector - 49, Gurgaon
18 years Experience
Advocate Ricky Chopra
Karkardooma Court, Delhi
18 years Experience
Advocate Sunil Kumar Bakshi
Sector-16, Faridabad
32 years Experience
Advocate Wg Cdr Ajit Kakkar (Retd)
Dwarka, Delhi
19 years Experience
90 votes

Without any advance it was not supposed to book the order. If you had & customer cancelled you may only request him to receive it else send him legal notice. Remaining i fear that legal costs will be more as compared to your product.

Disclaimer: The above query and its response is NOT a legal opinion in any way whatsoever as this is based on the information shared by the person posting the query at LawRato.com and has been responded by one of the Labour & Service Lawyers at LawRato.com to address the specific facts and details. You may post your specific query based on your facts and details to get a response from one of the Lawyers at LawRato.com or contact a Lawyer of your choice to address your query in detail.

Related questions


"LawRato.com has handpicked some of the best Legal Experts in the country to help you get practical Legal Advice & help."



Related Articles