Phonepe wrong transaction refund money from

871 votes

If you have transferred money to the wrong account via PhonePe, here are the steps you can take to seek a refund: Immediate Action: Contact the recipient directly (if you know their details) and request them to refund the amount. Many times, this can resolve the issue amicably. Contact PhonePe Support: While PhonePe cannot reverse the transaction themselves, you should report the issue immediately through their app or helpline. Provide the transaction ID and all relevant details. PhonePe will assist in contacting the recipient’s bank to initiate further action. Notify Your Bank: Inform your bank about the mistaken transaction and request them to file a dispute with the recipient’s bank. Banks can reverse the transaction in cases where the recipient’s consent is obtained or fraud is detected. Legal Action: If the recipient refuses to refund the money despite clear evidence, you can file a formal complaint with the police under Section 420 IPC (cheating) or file a civil suit for recovery of money. Always double-check transaction details before proceeding. If you need assistance drafting a police complaint or formal notice, let me know. Would you like help in drafting a formal representation to PhonePe or the bank?

Advocate Kiran Ashok Gangurde LawRato