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How can I file a complaint against fraud by online job portal


03-Apr-2023 (In Cyber Crime Law)
Hi sir My name is zeenath my husband got a call from shine.com and they said CV has shortlisted for job in Kuwait and asked to pay 3500 registration which will be refundable and I paid it through my creditcard and again they asked 8100 rupees for document verification and paid that also later he asked 10200 for some CRM and I denied as I dint had money and asked him to refund the amount we don't need any job... He was rude then he said refund will not happen do whatever you want... I lodged a complaint in cybercrime police station Bangalore and took the complaint and gave me some acknowledgement and said to give the copies in respective banks from which I have paid the amount along with one copy in rbi as well..... What will be the further procedure tell me please help me...will bank help me in getting refund or not Regards Zeenath tausif
Answers (2)

Answer #1
142 votes

In India, cybercrime investigations are conducted by the cybercrime cell of the police department. The investigation process may involve the following steps:

  1. Registration of complaint: The victim of the cybercrime can file a complaint with the cyber crime cell of the police department. The complaint should contain details of the fraud, including the name of the online job portal, the date and time of the fraud, the mode of payment used, and any other relevant information.

  2. Collection of evidence: The cyber crime cell will collect evidence related to the cybercrime, including email communications, payment receipts, and any other relevant documents.

  3. Forensic examination: The cyber crime cell may conduct a forensic examination of the victim's device to collect any additional evidence related to the cybercrime.

  4. Identification of suspects: The cyber crime cell will use the evidence collected during the investigation to identify the suspects involved in the cybercrime.

  5. Arrest and prosecution: Once the suspects have been identified, the cybercrime cell may arrest them and initiate legal proceedings against them.


The investigation process may take several weeks or months to complete, depending on the complexity of the case and the availability of evidence. It is important for the victim of the cybercrime to cooperate with the cyber crime cell during the investigation process by providing any additional information or evidence that may be required.

The timeline for the bank to refund your lost amount will depend on the outcome of the investigation by the cyber crime cell and the bank's own investigation. In case of fraud, the bank will generally investigate the matter to determine the legitimacy of the claim, which may take several days to weeks.

Once the bank has confirmed that the transaction was fraudulent and that you are entitled to a refund, the refund will be processed. The time it takes for the refund to be processed will depend on the bank's internal procedures and may take several days to weeks.


Answer #2
587 votes
Hi.... first police have to trace out the accused after that only you have a chance of geting money back. if police aware of accused bank account then they will file a application for accused account frezeeing buy that all the amount of accused get struck in that account.

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