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Willing to demand compensation from reputed food delivery company


29-May-2023 (In Consumer Court Law)
I had an argument with one of the leading online food delivery customer service executive and he called me from his personal phone and pretending to be a police officer and tried to threaten me stating a complaint has been lodged against me .When I inquired about the same ,I got to know that he was an employee of the same company.He said he had my address information too.He has violated my personal information as he used my name , contact number and address.What amount of compensation can I claim for or am I eligible for the claim?
Answers (3)

Answer #1
610 votes
You should ask a higher amount as the court fee in consumer courts is not proportionate to the amount claimed. Also file a police complaint regarding the same. You should escalate the matter to senior officials of company. You can also share your experience on social media. The company will settle the claim if it finds that you are aware of your rights.
Answer #2
601 votes
Hi,

I would advise you to first send a legal notice before filing a consumer complaint asking him to apologize and pay a certain amount otherwise he will suffer the consequences.

Feel free to contact,
Madhav Nanda
Advocate
Answer #3
945 votes
Hi,
You may initiate a criminal action against the said person.
You may also initiate a consumer complaint against the company for not providing services.
We need more information from your end to help you further.
For any other information feel free to have a word with us, all the very best.

Disclaimer: The above query and its response is NOT a legal opinion in any way whatsoever as this is based on the information shared by the person posting the query at lawrato.com and has been responded by one of the Divorce Lawyers at lawrato.com to address the specific facts and details.

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