What to do if duplicate and fake d-link cable installed
06-Aug-2023 (In Consumer Court Law)
i purchased cctv cameras from a company , after a year when their amc finished, i realized they had sold and installed duplicate and fake dlink cat 6 cables worth rs20000. what can i do in such a case ?
If you have all the bills and get the AMC tested (to have all the reports in your support) and anything else which can show that the AMC provided to you was not original and fake. You may then proceed to file a case in the district consumer forum. Please note your case will be filed only before the State Consumer forum and not the national consumer forum.
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Since the value of the product is Rs 20,000 you will have to file a consumer complaint before the district forum in your district. Since the amount is low, you would be better served if you try to reason with the company directly or file an FIR with your local police station citing cheating and criminal misappropriation.
You may approach consumer fora at your district for your grievances and also claim compensation for it. You may alternatively seek damages from civil court and you may also filed complaint against cheating and mischief.
You may send them a notice stating your grievance along with the bill and other documents. Ask them to rectify the wrong done or replace the cables. In case they fail to revert to your notice or do not redress your grievance, you can file a Complaint case before Dist. Consumer Forum.
Disclaimer: The above query and its response is NOT a legal opinion in any way whatsoever as this is based on the information shared by the person posting the query at lawrato.com and has been responded by one of the Divorce Lawyers at lawrato.com to address the specific facts and details.
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