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What can I do if I have been conned by an online shopping website


19-May-2023 (In Consumer Court Law)
I was ordered 14000 rs mobile . But I was received 1000rs cheap mobile .I was contact snapdeal but they are won't accept my return. They are saying some silly reasons . I was send the lawyer notice 15days ago but till now they are can't reply for that notice .please help me
Answers (3)

Answer #1
752 votes
Hello
You have ordered mobile on online
Ordered any acknowledgment receipt
You have received or not
Any condition applied for snapdeal or not
When you have sent legal notice
You contact an Advocate
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Answer #2
793 votes
Hello Sir/ Madam,
Approaching Consumer forum seeking replacement with the phone ordered and also compensation is the only way available to you right now. Hope you've not used the cheap phone which was sent to you.
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Answer #3
662 votes
A legal notice can be sent to the online retailer. Wait for 15 days to reply. Then case can be filed. It is civil case. All proceedings are civil nature. The court will order for compensation or any other order.
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