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Visa processing delayed due to delay by bank what can be done


14-Oct-2023 (In Consumer Court Law)
I requested the opening of a blocked account for German Students at the Pune Office of Deutsche Bank on August 26 and completed all the required documentation on the same day. I was asked by representative to inform him once the money for the blocked account would be put into the account. This happened on the 12th of September. Despite of my continuous effort to reach out to Deutsche Bank, I was not informed till the 19th of September that my representative was not available due to bad health and I would have to repeat the process of the documentation. I repeated the entire procedure on 21st of September and was informed that the blocked account opening has been immediately taken care of. However, the processing did not complete in 15 days as informed and my entire visa process was disturbed.
Answers (2)

Answer #1
890 votes
Dear Sir/Madam,
You can file a complaint against Deutsche Bank for deficiency of Services under the Consumer Protection Act. You can claim the amounts lost by you and also claim damages against the bank for the loss caused to you as a result of the delay of the Visa Process.
Answer #2
514 votes
Dear Sir/Madam,

Simple solution is for your query is following.

You can file complaint against concern bank in consumer court under the ground of negligence in banking services through your lawyer or self. Whether you file complaint you should attach all proof & evidential document with it.

In such cases Consumer Court takes proper cognizance of all complaint & we get justice in short time.

Thanks

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