625+ Lawyers are online 
To what Extent I can claim against the false claim ?
27-Feb-2023 (In Consumer Court Law)
I recently purchase a mobile handset from a reputed Indian company and they have mentioned a specification in bold letters in the box but that claim is totally false.There is no such function supported in the device and I think it is clearly a case of fraud where a customer is being misled by a false claim.I am student of business and I wanted to know what can be done and to what extent I can sue the company.Although I have contacted the company about the issue and they said, they will revert back to me. Can I directly ask for compensation from company or I need to follow some legal protocol?
You can make a written complaint to the company about the false representation about the specifications of the product and ask for a refund. If they don’t response to your complain then you can send a legal notice to the company's concerned department. As a last resort you can lodge a complaint before jurisdictional consumer disputes redressal forum for refund and damages.
53+
Adv. Siddhant Sharma
Delhi | 200+ Answers
Chat
Disclaimer: The above query and its response is NOT a legal opinion in any way whatsoever as this is based on the information shared by the person posting the query at lawrato.com and has been responded by one of the Divorce Lawyers at lawrato.com to address the specific facts and details.
No Comments! Be the first one to comment.
"lawrato.com has handpicked some of the best Legal Experts in the country to help you get practical Legal Advice & help."
