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Service station employees are not fixing my vehicle


29-Apr-2023 (In Consumer Court Law)
i bought gixxer bike last year. from the second free service, my bike engine getting leakage.. every time am taking into the service centre. they seal it using some glue.. after two days. it is starting leak again.. yesterday am taking my vechile to they.. service personnels laughing at me.. i felt very bad. even i not yet finished my bike due..please assist me..
Answers (3)

Answer #1
925 votes
Hello Sir, It's disheartening to hear the Unethical behaviour of the Service centre personnel. From your statements, I can ascertain that your vehicle is having some manufacturing defect which the company should rectify at free of cost. Your remedy lies with consumer forum where you can seek for compensation or even seek for Replacement of the Bike.
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Answer #2
889 votes
Is it any warranty period for bike engine. If any warranty period is there. You can approach the service center to replace bike engine. or otherwise if it is manufacturing defect. You can first give legal notice to concern company regarding that bike engine getting leakage and mentioning that it is manufacturing defect and hence ask them to replace with new one. If they don't do then you can file consumer court and you will get remedy.
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Answer #3
587 votes
Hello When are you purchasing motor vehicle? Date of complaint if you gave complaint to the consent showroom or authorized dealer? You are purchasing vehicle loan or spot cash? Your place of purchasing ? After purchase your vehicle started from problem?
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