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Seller is not picking up phone after payment made


31-Aug-2023 (In Consumer Court Law)
I was searching glass railings on internet then I came to a website . I sent queries to many sellers and finally I a person contacted me form a enterprise then they visited my house and I made a preorder of 10k rupees everything was fine he come after 5 days as the work was planned and installed screws for railing and told me to do 50% payment as he have to purchase glass to install railing he told me we'll come on aug13 to install it but after that day he started to cut my phone and barely messaged me that glass is not ready we'll come on 15 and after that 20after that25 and so on .. I was streesed so I messaged him I'll file a fir so he made excuses but he delivered glass on 31 Aug and didn't even sent his labour to deboard the glass i made a payment of 1k to some local people and they helped me out deboarding glass from the truck now he's not picking up as he never picked up after that day and no one is coming to install it they are wasting my time what can I do ?
Answers (2)

Answer #1
605 votes
Thanks
Aap sabse pahle legal notice bhejawein aur usme time period 30 days dein agar oral ya written me me mamla ko hal nahi kerte hai to aap opposite party ke virudh sec 12 consumer protection act ke tahat suit file krein
Salah lene ke liye poora detail likhein
Answer #2
846 votes
in your case if you know the name of the person and address contact him there if he denies again then you make a written
complaint to police and lodge an fir if not contact to me or any other lawyer

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