Repair of Insured Mobile Handset
16-Sep-2023 (In Consumer Court Law)
I had insured my Samsung Mobile handset with OneAssist for loss and damage by liquid etc. On insurance we were told that during the repair period a courtesy phone of similar type with our data duly restored will be given to us. It is more than 2 weeks and they have collected the damaged handset but despite several requests have only offered an inferior handset which can not take my backup data. Please advise if it is a fit case for consumer court and the costs involved.
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