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Refunded Rs 14000 less after offering full refund in policy
16-Aug-2023 (In Consumer Court Law)
I was looking to do a online MCA few months back. I contacted Jaipur National University. They convinced me to pay upfront for the program now as last date was in 2 days and if I change my mind in 15 days, i'll get a full refund. I checked refund policy online and it mentions full refund. I signed up for the program and paid 70K upfront. In next 2 days, I found that jaipur program has tons of negative reviews online and their quality of education is very low. I decided to cancel and asked for full refund. After months of follow ups, i got around Rs 14000 less refund. What are my options?
You can send them a legal notice asking for the refund and if they don't pay the same, you can file a criminal complaint of cheating and fraud... File a civil suit fir recovery and also file consumer complaint against them.
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Adv. Akshay Goel
Delhi | 25+ Answers
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You can issue a legal notice and await a response from the university. Generally the university will explain the reasons for deduction after receiving a legal notice and might also refund the money if the same is done in an arbitrary manner. After receiving the response you can choose to file a consumer case or a civil suit. The same can be decided after a response from the university is received. If you wish to get a legal notice drafted kindly contact me along with all the relevant information so that the legal notice can be in a detailed manner.
It is advisable that your legal notice can explain to the addressee the nature and extent of the wring caused without revealing a lot of information so that there are no admissions on your part that might harm your case in the long run
Cost for issuing a legal notice is also very nominal and generally it is seen that the opposite parties try to amend their wrong instead of going into litigation.
It is advisable that your legal notice can explain to the addressee the nature and extent of the wring caused without revealing a lot of information so that there are no admissions on your part that might harm your case in the long run
Cost for issuing a legal notice is also very nominal and generally it is seen that the opposite parties try to amend their wrong instead of going into litigation.
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Adv. Aditya Gupta
Delhi | 100+ Answers
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Dear sir,
Did you check with the online portal that why were you refunded Rs. 14000/- less then what you had paid. If not kindly ask them why have you deducted the amount. If the online portal says in the terms and conditions tht full refund will be made then you are entitled for it. You can file a consumer case along with a criminal complaint against them for fraud.
Did you check with the online portal that why were you refunded Rs. 14000/- less then what you had paid. If not kindly ask them why have you deducted the amount. If the online portal says in the terms and conditions tht full refund will be made then you are entitled for it. You can file a consumer case along with a criminal complaint against them for fraud.
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Adv. Siddhant Sharma
Delhi | 500+ Answers
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Disclaimer: The above query and its response is NOT a legal opinion in any way whatsoever as this is based on the information shared by the person posting the query at lawrato.com and has been responded by one of the Divorce Lawyers at lawrato.com to address the specific facts and details.
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