Refund on over-payment
19-Aug-2023 (In Consumer Court Law)
I was over-charged by a company for postage which I mistakenly paid, where, when requested refuse to divulge receipts for the postage in dispute and now refuse to answer my e-mails. I am based in Ireland with the company in Mumbai. How do I best proceed with this matter on getting the refund that I am due?
Well the quick remedy is to approach the consumer court. The court as I am assuming in your case would be a district forum and the place where you will file the matter would be dependent on the registered office of your client. Regards( based on Indian Law)
You need to get a legal notice sent to the company by your legal counsel. Based on the fact, it would have to be determined if you fall within the definition of a "consumer" as per the Consumer Protection Act, 1986 and hence, a Consumer Complaint may be filed in a competent consumer court.
Dear sir ,
You can start the process by sending a legal notice to the company for deficiency of services , malpractices and overcharging.
After which you can move to the court for the same either in Ireland or Mumbai.
For Mumbai you can even appoint someone by way of power of attorney to fight the case in your behalf
You can start the process by sending a legal notice to the company for deficiency of services , malpractices and overcharging.
After which you can move to the court for the same either in Ireland or Mumbai.
For Mumbai you can even appoint someone by way of power of attorney to fight the case in your behalf
You can send out a strong worded legal notice to them stating therein what exactly transpired and what your grievance is. If they don't respond even then, you can file a consumer complaint or a civil suit.
First send a legal notice to that guy it might be possible only by legall notice and few calls he may refund the money else you may file a complaint in mumbai consumer forum for resolution or file a civil recovery suit
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