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Photographer lost my photos and videos.What action should I take?


08-Mar-2023 (In Consumer Court Law)
I have booked a package of videography and photography of my marriage in 30000 in 2015 march. 19th may was my marriage date and till date the lab has not provided my marriage videos. After taking so many followups since my marrige . I have paid more than 65% of amount (21000). After multiple followups with them they are saying they dont have videos of my marrige, they have lost it. My once in a life moments were captured in those videos, which are very important to me and my familiy. After multiple followups its really frustrating me and i want to log a case against them (sagaun color lab)
Answers (3)

Answer #1
521 votes
You may file case before your District consumer forum for amount already paid, damage as well as advocate fee. The limitation period will be two years and jurisdiction will be the place of marriage. File the case within limitation period.
Answer #2
816 votes
It is a crystal clear case of deficiency in service. Youhave astrong case to file against lab. .
Answer #3
887 votes
YOU CAN FILE A COMPLAINT UNDER THE PROVISIONS OF SECTION 12 OF THE CONSUMER PROTECTION ACT, 1986 ON ACCOUNT OF DEFICIENCY IN SERVICE AND UNFAIR TRADE PRACTICE APART FROM CONVENTIONAL LAW OF CRIMINAL JURISPRUDENCE.

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