No proper maintenance in Zoom car services

Hi, We had rented a zoom car for 2 days. On the arrival, as the car was running bonnet opened and popped out the window shield. This happened in the middle of the road where the traffic is high and sudden opening of the bonnet blinded the driver. It was a close call as anything could have happened to persons inside before the car got stop as it is busy traffic street. On closer examination of the bonnet latch we found that the latch was already broken before we rented the car. The bonnet was sealed with broken latch. This was the main reason the sudden opening of the bonnet the breaking