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No customer care contact details


23-Feb-2023 (In Consumer Court Law)
Hi, Is this legal for a business to not have a customer care number in india?? If they only have chat support and not phone number for complaints.
Answers (1)

Answer #1
686 votes
Query perused. Your query pertains to legal meteorology act. As per legal metrology packaged commodity rules, it is mandatory for the manufacturer to display certain declarations on the commodity which includes customer care number also. For further consultancy and legal services you may contact us.

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