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New laptop stolen from my baggage in qatar airways how to get claim


11-Sep-2023 (In Consumer Court Law)
I have ordered a new laptop in us &was taking it back to india by qatar airways on returning home in india i find that the laptop is stolen from my baggage. Despite of numerous communication the airline is not responding. So i want to ask can i file a case against airline for recovery.
Answers (2)

Answer #1
752 votes
Yes you can file a consumer complaint before the consumer Forum for deficient service and compensation. Alternately you can file suit for recovery of damages, the terms of Montreal Convention will support your case which deals with the provisions regarding international transport of people and goods. You can take any one of these two suggested action.
Answer #2
818 votes
Yes, as you are a consumer of services offered by Qatar Airways, you can file a complaint in consumer forum against Qatar Airlines for their deficient and negligent service if your laptop during your travelling was in the possession of them.

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