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Misbehavior in Private Intercity bus, how can i file a case against th


28-Dec-2023 (In Consumer Court Law)
The bus Driver and conductor misbehaved with my wife by using abusing language as they already argued with me for additional luggage charges during boarding.How can I take legal action in this case ?
Answers (1)

Answer #1
922 votes
Hi sir,
As a service provider it's their duty to take due diligence of customers in providing the services and misconduct amounts to deficiency of service on part of the private intercity bus , hence you are liable to claim compensation by filing your complaint before consumer dispute redressal forum.
Thank you.

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