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Legal Remedy in case Item Is Cancelled By Amazon


26-Oct-2023 (In Consumer Court Law)
Sir /madam i am kishore from hyderabad.i purchased product from amazon on 21st sep 2017.At this time product special price is 10rs..(today cost is 25k)...after placing the order i was . to customer people .This people says guarantee deliver the item before 6th november .but after 35 days cancelled the item without any message..i have recordings ,screenshorts are there... In this case what to do...how to approach consumer court
Answers (3)

Answer #1
770 votes
You can approach District consumer forum . if required take the help of lawyer who will take the case. Show all relevant proofs. Amazon having office in Hyderabad. Before that You send legal notice to them .
Answer #2
691 votes
Sir, good morning. "Consumer is the king" is the ideal philosophy to be practised by the business houses. Sir, do serve a legal notice by an advocate to the Amazon, along with the payment proofs, date of payment and e mail correspondence and any other material paper.Your case is a best instance of "deficiency of service in delivering the product/good within the stipulated time. In the light of the above, serve a legal notice immediately on them communicating your grievance and prayer. [The notice should be served and it is mandatory as per the principles of natural justice]. In case if they fail to fulfill their obligation, you can knock the doors of Dist. Consumer Forum. However initiate the course of action at the earliest without any delay.
Regards,
Balachander Reddy, B.Com,LL.B,LL.M IPRs
Advocate & Legal advisor, HYD.
Answer #3
519 votes
Mr.Kishore, you need to file a consumer complaint before the Hon'ble District Consumer forum, giving all the details ofthe transaction alongwith evidence like your order copy, payment copy their cancellation copy etc.,

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