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Legal Advise for consumer court case


10-Jun-2023 (In Consumer Court Law)
Dear sir, thank you for giving me a platform. I am a sole proprietor of company name Continuum Surgical. A year ago I had verbally deal with one company name Promed which is based in Congo , Africa at Ahmedabad. In that we to make material of medical gloves in their brand.After receiving payment we made but they have own exporter name Shiv Exim so we have to send materials to Shiv Exim and had to make invoice in the name of Shiv Exim. So after we checked materials we sent them through close container to Mumbai at the address of Shiv Exim. After received materials by Shiv Exim , we had not any information that they sent materials to congo or not , But one day after a few months we received mails from Congo that materials was damaged not accepted. So they argued that we had to take all that materials back from them and replace with new. As we sent inspected and okay materials how can they blame like this. Even they ordered that we have to pay all money back which was used in this order.
Answers (1)

Answer #1
902 votes
It is important to underatand that this is a purely business transaction and not a consumer dispute. I'm confused why you did not get in touch with shiv exim. You generated the invoice in name of shiv exim and those are the persons you need to get in touch with. Feel free to contact for any detailed legal consultation. Approaching personally will be appreciated
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