incomplete order recieved when ordered from an e-commerce site.
29-Aug-2023 (In Consumer Court Law)
I have ordered for product displayed on an e-commerce site.reviewing all specifications and more information of that product i placed order for buy. After receiving product after delivery , i got in my notice that the product which i ordered was missing . I informed them , but they refused pursuing that the seller is not taking that complain .i mentioned that it was ordered by using their filter and sorting method so if seller has not mentioned that missing subject in that product than who is responsible? I made this complaint in ministry of consumer forum. Then they accepted it and made my return request. After few days i got the same product same specification. I address this matter to their senior people they replied that they will look after it. But they not responding now
Dear Sir,
You can send a legal notice to the Ecommerce website as well as seller , if you have the details. In the notice please mention all details of purchase and receipts and seek reply within 15 days. If you do not get reply then file a consumer case in District Forum as this is a cse of deficiency in service. For further details feel free to contact.
You can send a legal notice to the Ecommerce website as well as seller , if you have the details. In the notice please mention all details of purchase and receipts and seek reply within 15 days. If you do not get reply then file a consumer case in District Forum as this is a cse of deficiency in service. For further details feel free to contact.
Dear Client,
You should register your complaint before the Consumer Forum and claim for the compensation stating therein all the facts. If you have any query for the same feel free to contact.
Regards,
Tushar Bahadur,
(Advocate).
You should register your complaint before the Consumer Forum and claim for the compensation stating therein all the facts. If you have any query for the same feel free to contact.
Regards,
Tushar Bahadur,
(Advocate).
Disclaimer: The above query and its response is NOT a legal opinion in any way whatsoever as this is based on the information shared by the person posting the query at lawrato.com and has been responded by one of the Divorce Lawyers at lawrato.com to address the specific facts and details.
Connect with top Consumer Court lawyers for your specific legal issue
No Comments! Be the first one to comment.
"lawrato.com has handpicked some of the best Legal Experts in the country to help you get practical Legal Advice & help."