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How to file a consumer case in the court


23-Jul-2023 (In Consumer Court Law)
Hi, A financial institution has cheated me by using my PAN card and issuing a loan to someone without my knowledge and consent. I got to know this when i tried applying for a loan with a bank and they rejected saying I have an overdue on my CIBIL. I called up their customer care and confirmed the details in which only my PAN details are matching. I want to lodge a fraud case with consumer court and a drfamation case for damaging my respect. Could you please help me how to get this done. Thanks a billion. 
Answers (3)

Answer #1
720 votes
You lodge a complaint under section 420 of IPC against the erring officials and also against the person in whose favour it has been issued if u know and also at the same time you are entitled for the damage caused
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Answer #2
782 votes
You should send a legal notice through an advocate to the financial institution outlining the fraud that they have committed. If they do not respond within a fortnight's time to your legal notice you should forthwith file a consumer complaint at the District consumer forum of your state. The Consumer courts are very efficient and you will have redressal of your grievance and compensation for the damages suffered by you very promptly.
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Answer #3
549 votes
Hi, the better remedy would be that you approach the jurisdictional police and lodge a complaint against the financial institution relating to fraud and cheating. Consumer Forum may not have the appropriate jurisdiction to grant you relief. From the brief it looks like a financial fraud and hence filing a criminal complaint would address the issue which you are having. For filing of defamation case you can only approach the civil court and not the consumer forum.
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