Gave money to buy product from online but site is fraud what to do
10-Sep-2023 (In Consumer Court Law)
My question is that before 2 yesterday I had done a online shopping with site "open2kart.com they called me for an offer with 1999 rs to buy it online and they will give me a gift as with 4 choices you have to choose one I choose iPhone 5 they tell me if you choose it you have to pay the tax amount of rs 17000 I paid it online of 6000 rs instantly on call and they told me they will refund it in 2days after paying full amount of 17000 but after I have seen there Google reviews that there site is fraud and some are sayin site is good ..then nxt day I called them to return back order and cancel the transaction and return my amount back and now they are not returning it now lawyer wat to do ?
You can file an fir in police station of your jurisdiction against the company as well as you can file the consumer complaint against the company in consumer forum. Keep the transaction receipt safely for evidence.
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