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Flight prepone - Compensation promised but denied - 3 delays.
24-Jul-2023 (In Consumer Court Law)
Jet airways changed my direct flight from Delhi to Ahm to Delhi-Mum-Ahm and preponed by 4 hours. Promised compensation on call, but denied at airport. Rude behaviour and no responsibility taken by staff. New flight got delayed by more than an hour. Connecting flight missed. Another flight given also got delayed by more than 1-1/2 hours. Entire day got wasted, a lot of harassment, and ill-treatment at airport by ground staff. I have raised a complaint over mail, but need to know what actions can I take legally against airlines.
You can also complain through email to dgca but they will not resolve your grievance. The best remedy is consumer complaint
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Adv. Dhruv Suri
Delhi | 100+ Answers
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the consumer/customer is entitled for the compensation for the loss as well as harassment faced by him during the journey. i advice you to consumer complaint in consumer forum of area jurisdiction for compensation and damages.
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Adv. Yogesh Kumar Vidyakar
Delhi | 100+ Answers
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