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Delivery of defective and wrong product by bookmyoffer.com
13-Oct-2023 (In Consumer Court Law)
. I ordered a Samsung 25000 mah power bank with Samsung 64 gb memory card of Rs.718 through bookmyoffer.com. But the delivered product contains 16800 mah power bank with 128 gb memory card. The delivered power bank is also a used (old) product and it is not working Details of your Order Order Date - 12.08.2016 16:24 Delivering Date – 23.08.16 Order Confirmation Number: 080467725909843 I have also made complaint on your website through email on 23..8.16 but no satisfactory action was taken, I have also tried to send complaint to it by post but its head office address is not correct
You may file consumer complaint in this matter. First of all you should serve the legal notice to the company through registered post and through e mail. After this if the company did not respond the notices you may file the consumer complaint in appropriate consumer forum in this regard.
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Adv. Aalok Dobhal
Jodhpur | 25+ Answers
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