Delay in repairing of mobile device by company service centre
14-Sep-2023 (In Consumer Court Law)
Within few months of purchase my mobile software get corrupted and i had to give it to service center for repair. But it has been almost a month since it is in service center and they failed to repair it within 15 days as per commitment by their customer care executives. Every time now they say that i should wait for 5 days more. What should i do in this case.
Make a written complaint mentioning the facts and get it received from the service center.
Ask them to give a written reply for your complaint, WAIT FOR THEIR REVERT.
I hope they will act swiftly to give back your mobile rather then giving reply to your complaint.
IF U DON'T GET A PROPER REPLY , file a complaint in the concerned consumer forum having in your jurisdiction asking for relief and compensation.
Ask them to give a written reply for your complaint, WAIT FOR THEIR REVERT.
I hope they will act swiftly to give back your mobile rather then giving reply to your complaint.
IF U DON'T GET A PROPER REPLY , file a complaint in the concerned consumer forum having in your jurisdiction asking for relief and compensation.
Disclaimer: The above query and its response is NOT a legal opinion in any way whatsoever as this is based on the information shared by the person posting the query at lawrato.com and has been responded by one of the Divorce Lawyers at lawrato.com to address the specific facts and details.
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