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Delay in providing services as vehicle given for service/repair
14-Jun-2023 (In Consumer Court Law)
My car (VW POLO GT TSI) was taken to the service center for gearbox repair on 5th of January . Since then car has been in the service center for more than 5 months, with no sign of resolution. Legally, what are my options.
Send a legal notice for the same .wait for the reply from them .if u are not satisfied with their reply you can file case against them under consumer protection act and you can claim the damages and cost of the suit . For more details feel free to call
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Adv. Varghese Salvan PS
Bangalore | 25+ Answers
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If the service provider do not specify the issue and not responding to the issue you can file a petition before consumer dispute redressal forum for deficiency in providing service. complaint has to be filed within 2 years of the cause of action. The court will not entertain the complaint after completion of 2 years except there are reasonable causes for delay in filing the complaint.
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Adv. Suhas
Bangalore | 25+ Answers
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