Deduction of amount from kotak bank is it legal
06-Dec-2023 (In Consumer Court Law)
I am having Kotak bank salary Account. In march 2016 I left job and I'm currently not working. 3 days bank they have deducted Rs.1610 saying non maintenance charges and I have to pay still Rs. 1610 to close account. I was checking article from RBI that no bank will deduct any charges in this case. I want to know what can I do if bank is not willing to agree?
This is a certain Levy of penal charges on non-maintenance of minimum balances in savings bank accounts. However as per RBI guidelines the customer needs to be well informed in advance before penalizing and the procedure is to be complied. If they have not done that bit you can send them a legal notice and ask for a refund. Trust this helps.
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