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Customer threatening not paying for the services taken
22-Feb-2023 (In Consumer Court Law)
I own a software firm. I had a contract with a client a few months ago. There were no strong agreement written between us, but work order state basic things about the payment parts. The client has made a cash advance payment to us, and in later communications we recorded the same in the mails. We have developed most of the system. When we are trying to get things for next release, he is keep postponing things and stating lot of issues that are not originally discussed. This caused lot of expenditure for us till now. Despite this, he started threatening to refund payment. How to protect ourself
If you have demand invoices as well as the work orders and the transaction details, you can issue a legal notice demanding the amount for which you are due owing to the expenses and investments thereon. Let him commit with reasons for the legal notice after which you may design the further legal course of action for the desired result.
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Adv. T Kalaiselvan
Vellore | 400+ Answers
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