Complaint regarding the hostel facilities

As per the facts of your case, it seems that you have been cheated by the university an act which is an offence under Section 420, Indian Penal Code, 1860 (IPC).

Cheating under section 420 of the Indian Penal Code (IPC) is a criminal offence that involves dishonestly inducing a person to deliver any property or valuable security, or to make or omit to do anything that causes a financial loss to that person or any other person.
Here are the key elements that constitute the offence of cheating under section 420 IPC:

1. Dishonest intention: The accused must have acted with a dishonest intention to deceive the victim.

2. Inducement: The accused must have induced the victim to deliver any property or valuable security, or to make or omit to do anything.

3. Deception: The accused must have deceived the victim by making false promises or misrepresenting the facts.

4. Financial loss: The victim must have suffered a financial loss as a result of the accused's actions.

You can approach the nearest Police Station and lodge an FIR against the University under Section 420, IPC.

You can also approach the consumer forum and file a complaint thereat.
Under the Consumer Protection Act, 2019, a "consumer" is defined as any person who buys goods or services for a consideration, and includes any user of such goods or services. This means that if you paid a fee to the university for a service, such as education or hostel facility, and the university failed to deliver on their promises or acted in a fraudulent manner, you may be considered a consumer under the Act.

To file a consumer complaint, you need to follow the procedure specified under the Act, which includes the following steps:

1. Send a legal notice: You must first send a legal notice to the university, stating your grievances and seeking a resolution.

2. File a complaint: If the university does not respond or fails to provide a satisfactory resolution, you can file a complaint with the appropriate consumer forum, depending on the value of your claim.

3. Hearing: The consumer forum will hear your complaint and the university's defence, and issue an order accordingly.