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Company took legal action for posting negative feedback on twitter


14-Jun-2023 (In Consumer Court Law)
I bought TUV300 AMT from Mahindra dealer in November 2015. I have faced many issues with the same. I felt cheated, have been very apprehensive of the quality and reliability of my car and hence vented my disappointment and frustration on social media pages of the company using my twitter account. I have tweeted negative feedback available online about the product, have engaged with many prospective customers on company's social media pages and many have decided to not to purchase this vehicle after going through my opinion and experience as a customer. Mahindra has initiated action against me
Answers (1)

Answer #1
104 votes
No need to worry at all. Its just a pressurizing tactic. You have good case on merits if you have sufficient proof to show that you suffered due to deficiency in services by the company. So defamation cannot be proved against you.

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