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Cheating and subsequent harrassment by American Express Credit Card


10-May-2023 (In Consumer Court Law)
I am a law abiding citizen serving in Indian Armed Forces. I was offered American Express Gold Card by giving all assurances by Sales team regarding my requirements. However after recieving the card I have been mentally harrassed for petty purchases of as low as 1200/- because of deficient services of Am Ex. I have been cheated with false promise at the time of selling the card. I and my family have faced insult and mental agony. What action can I take?
Answers (3)

Answer #1
790 votes
First of all you need to elaborate as to how you were cheated. If you feel you have been harassed by the Bank, you can file a consumer case but looking at the amount involved, I will not suggest that as your litigation expenses will be far more
Answer #2
692 votes
Hi, you have suffered deficiency in service by the act of of sales agents as well faced cheating etc. and you may ask for the compensation on many grounds which you have suffered. However, it is advised that you meet in person to the advocate and decide the things to be done. Thanks
Answer #3
810 votes
You can approach consumer court. Before that it is better to write them and asking relief. Pursuant to your complaints a legal notice explaining your case and asking for relief may also be sent through your advocates. You can claim deficiency in service, fridge repairing/buying, mental harassment, advocates fee.

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