Can a client ask for a refund for the last one year's service

Are my client can ask for last 1 year refund. Which u have support a software from last few years. Now they said my work is not such quality work and due to my work many things broken. So are they can ask for refund? And take any legal step?

Answers (3)

182 votes


If you are provided consumer services, due diligence is required to be shown in your service. But a consumer also required to prove a grave negligence is present on your part, unless such deficiency is proved you need not worry. Yet, consumer are at liberty to bring cases in court but they need to prove the same.

Googling your legal issue online?

The internet is not a lawyer and neither are you.
Talk to a real lawyer about your legal issue.

59 votes

when they had already enjoyed the service for quite some time without rising any question now your clients could not raise any question upto the quality of the is only their malafide intention.compensation is out of question

Popular Consumer Court Lawyers

Advocate Sunil Kumar Bakshi
Sector-16, Faridabad
34 years Experience
Advocate J. P. Rinwa
Swej Farm, Sodala, Jaipur
20 years Experience
Advocate Rajesh Rai
Sector-19, Dwarka, Delhi
21 years Experience
Advocate Rajeev Nigam
Kanpur Nagar, Kanpur
27 years Experience
240 votes

If you have any agreement between you and your client .and if the refund policy is mention in the agreement paper then your client can ask for refund . But without detail discussion and document review proper consult is not possible.

Report abuse?

Disclaimer: The above query and its response is NOT a legal opinion in any way whatsoever as this is based on the information shared by the person posting the query at and has been responded by one of the Consumer Court Lawyers at to address the specific facts and details. You may post your specific query based on your facts and details to get a response from one of the Lawyers at or contact a Lawyer of your choice to address your query in detail.

Related Questions

" has handpicked some of the best Legal Experts in the country to help you get practical Legal Advice & help."

Related Articles