LawRato

Amazon Delivery related issue.


29-Dec-2023 (In Consumer Court Law)
Need to know about the legal perspective to file a case against Amazon regarding their delivery and their customer service. I have placed an order and they didn't deliver me the product to the address and I complaint this issue to the Amazon CS and they asked me to reorder the product and will get delivered to my address the this same thing happened 3 times. Each time I contacted their CS they will tell different excuses. They have humiliated me mentally a lot.
Answers (1)

Answer #1
940 votes
You can send a legal notice to Amazon and proceed accordingly. Alternatively you can also file a petition in the consumer court depending upon the value of the product purchased. Hope all the communications with Amazon for the three times are with you for purpose of evidence.
Helpful? LawRato LawRato

Disclaimer: The above query and its response is NOT a legal opinion in any way whatsoever as this is based on the information shared by the person posting the query at lawrato.com and has been responded by one of the Divorce Lawyers at lawrato.com to address the specific facts and details.

Report abuse?

Comments by Users

No Comments! Be the first one to comment.

"lawrato.com has handpicked some of the best Legal Experts in the country to help you get practical Legal Advice & help."