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Samsung S10 prebook offer not availed after 7 weeks


25-Apr-2023 (In Civil Law)
Hi, I had prebooked samsung s10 along with which i was supposed to get a prebook offer to buy the buds at the price of INR3000 on 6th march. However, after repeated follow-ups, i have still not been to purchase the same. I have wasted continuous time and have even visited the store for the follow-up but in vain. I want to know it is possible to sue Samsung or the samsung store from where i bought the product and what are the expenses that will be incurred for the same?
Answers (1)

Answer #1
725 votes
Hi Apurva,
If it was the offer like you have stated above and you were qualified to avail such offer then you can move the consumer court to direct samsung to give u the benefit of such offer. For such offers there are conditions applicable so we have to review those as well so please store properly the receipts and other documents to show that you are entitled to such offer and there is time limitation applicable to file such cases so you have to be quick in proceeding with the matter.
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