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Unfair trade practice by bank in charging different interest rates


04-Jul-2023 (In Banking / Finance Law)
I got a 2BHK flat at Mehrauli, New delhi-30. I have availed a home loan of 20 lacs from Punjab @ Sind bank six years ago. There are 14 flats in ours building. The flat owner adjacent to my flat took home loan from SBT Gurgaon branch. Now SBT has become SBI. I approached that SBI branch to take over my existing home loan they replied that they do not provide home loan in lal dora property whereas it is evident that my neighbour's home loan is with that branch. In a reply to RTI SBI headoffice replied that there is no resolution issued so far as SBI will not give home loan on lal dora property. Can I approach consumer forum for this discrimination or unfair trade practice or deficiency in service? please suggest? The rate of interest for existing home loan is too high as 11.75% whereas in SBI it is 8.5%.
Answers (2)

Answer #1
954 votes
Hello client,
As per your question is concern it having a deep routed facts as well as it having a crux to open the voilations of rules framed by bank itself,yes offcourse you can move to court in civil as well as in criminal case also.
thanks
Answer #2
510 votes
Do check with Punjab bank on their current rate. Most banks have brought it down to match SBI rates. You can always approach the banking ombudsman along with copy of the RTI reply. It may be too early for consumer case. Also, try approaching another SBI branch.

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