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Regarding unauthorized pre-closure of personal loan


30-Mar-2023 (In Banking / Finance Law)
I applied for a new personal loan, but my bank processed it as a top-up. My existing loan was almost over and I had already paid the interest, but because of this, I now have to pay interest twice. I asked them to reverse it, but they said it's impossible to do so. Can I sue the bank?
Answers (1)

Answer #1
835 votes
Yes, you can sue the bank. As the bank upon clear instructions from your end, violated those instructions and went ahead in giving a top-up option instead of a fresh loan, they have caused their services to be inadequate. We can go the consumer forum on the ground of deficiency of service caused by the bank officials.

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