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Regarding credit card after making thr payment still the card is block


21-Jan-2023 (In Banking / Finance Law)
This is in reference to my credit card with citi bank, they have blocked my card last month with no reason I made the full payment now bank has my excess amount over 20K they said its a technical issue will resolve this but so far no response on this can we take a legal action against it?
Answers (2)

Answer #1
569 votes
I have perused the contents of your query and would advise you to issue a legal notice to the concerned directors of the bank followed by a complaint under the consumer protection act. Better particulars are required
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Answer #2
866 votes
Yes, you can indeed.

You can send them a legal notice asking them to refund the Amount or else you shall be initiating legal action against them. The legal notice shall work.

Regards
Madhav Nanda
Advocate
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