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Credit card payment issue,please help


21-Oct-2023 (In Banking / Finance Law)
Hi,I have a HDFC bank credit card with 26000 card limit,which now reach to 38000 with interest,due to corona positive I lost my job, I failed to pay my dues of credit card from last 3 months, they now started calling and msg continuously, I am not able to talk as I am under quarantine and feeling problem. I want to close my card and pay the balance in 3 EMI , but I want them to waive off the charges which is around 15000. Is there some way.
Answers (1)

Answer #1
788 votes
Yes , you are can this issue to Banking Ombudsman. Further , during corona , interest etc should have been levied by the respective bank. Pls highlight all details to BO. This query should be duly addressed by them
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