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Took Personal Loan but unable to repay and recovery agents harassing


24-Jan-2023 (In Recovery Law)
I had availed a personal loan in April 2015 of Rs 110000 and paid till September 2016. I have also a credit card of same bank. From mid of 2016 I am going through financial crisis and I was defaulting in credit card. The credit card guys were harassing me and mailed them to nodal officer about them but they didn't take any steps. I mailed to them that I was going through financial crises and if I pay the credit card bill, I would default on personal loan. They did not cared and told me to pay the credit card bill. I even mailed to loan department for emi break so that I can pay the bill of credit card. They did not cared and also said that 1 emi is already default and to pay the amount. Eventually I paid the credit card bill due to harassment of the agent by taking a loan from office. Now they are asking for 3 months emi and and I sent a notice from lawyer to pay 3 emi of Rs 9000 in 7 days or they will take action. I told them it's not possible before April because I don't have enough
Answers (1)

Answer #1
921 votes
Harassment done by the recovery agents of the bank is illegal. You can complain about the same to the police and the bank. It is advisable to make audio and video recording of the harassment to strenghten your case.
Furthermore, if the police is coming in civilian dress you can ask them show their identity cards for safety purposes.

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