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Clarification on credit card fraud transaction
20-Mar-2023 (In Cyber Crime Law)
Some one done 37 thousand rupees of fraud transaction using my citi bank credit. I immediately blocked the card & ask them to dispute the transaction. But now this Citi Bank people says that, the transaction is done by using IPIN, so they can't put this in dispute. I already lodge a complaint in Local police also. This bank people already sent me a bill including that amount. What to do now ?
Lodge a complaint with your city's cyber crime division or write a letter to the DCP. The FIR that you have already lodged should also be supplied to them. They can help trace the IP address from where the IPIN was used.
Secondly, regarding the bill, you can try to personally convince the bank officials by showing them the FIR. May be they can give you some time or they will not levy extra charges for late payment.
YOU MUST SECURE YOUR IPIN IN FUTURE.
Secondly, regarding the bill, you can try to personally convince the bank officials by showing them the FIR. May be they can give you some time or they will not levy extra charges for late payment.
YOU MUST SECURE YOUR IPIN IN FUTURE.
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Adv. Sarnath D Sahoo
Nagpur | 25+ Answers
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