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Tatacliq harassing me for cancelled order what can be done


14-Jan-2023 (In Consumer Court Law)
I had ordered a laptop from Tatacliq and I cancelled that order the very next day from website, I also received the refund for the same in my credit card account. After about 2 months they are calling me and telling me that the laptop was delivered to my address and they have POD for the order. I told them that I have not received the laptop but they say that it has been delivered and asking me to send laptop back or pay the money for the laptop or else they will file police case againt me. The POD provided to me does not have any ID proof also my signature is forged on the POD. Now I don't have the laptop also its been two months since their claim of delivery, how am I suppose to investigate about this laptop after so many days. I am really tensed with this situation, please help.
Answers (2)

Answer #1
828 votes
Respected sir so far your matter is concern it is not having any connection with consumer court. If they are harrassing you then you can file police complaint or private complaint against Tata cliq.
So far as tracing of laptop is concern you are having any burden to track or face it out. The burden is up on company to trace it out.
Apart from this you are having one more remedy is that to sent a legal notice to company by claiming compensation for metal harrassment.


For further more any information fill free to contact me.
Answer #2
746 votes
Hello, I suggest u that, record the call of the company. Thereafter told them that the call is recorded. Thereafter file complaint before Honble commissioner of police. As it is a ciber crime and not a consumer dispute.

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