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Service Tax was included in home delivery is it legal


25-May-2023 (In Consumer Court Law)
Sir/Madam, I ordered food from KARIMS delhi restaurant via swiggy food delivery services app and opted for home delivery. Despite of home delivery, service tax was included in bill. Bill dated--- 06-05-2016. Is this issue authentic? What is the time limit under which i have to file case in consumer forum? What is the cost to file this case? I also mailed to KARIMS for asking reason but no reply by restaurant. what to do next? thankyou
Answers (3)

Answer #1
959 votes
Karim can not charge service tax in this issue because they have not provided any services to you so you can file a consumer case within 2 years since the date of bill any also file an appropriate applications and complaint before the tax department/ authorities in this regard

Answer #2
546 votes
Hi,
In present days you are required to pay service tax and but you need to confirm from that food restaurant that what amount of tax they have charged and what amount is actually desired to be charged. A for better decision meet in person and discuss the things.
Answer #3
695 votes
Sir the service tax is not supposed to be levied on the food delivered as the you have not availed any services from the restaurant. Service tax is only chargeable on the services provided by the restaurant, It is for the ambiance provided by the restaurant - decor, seating arrangements, background music, service provided by the waiters and staff of the hotel, such as setting the table, serving the food, clearing the table, etc.
The restaurant cannot charge service tax on the amount of the food that is delivered and for the same you may issue them a notice as a consumer. The time limit for initiating a consumer complaint is 2 years. It is not expensive as there is no court fee chargeable on complaints for compensations upto 1 lacs.
However, service tax is for the government and therefore, whatever service tax is being charged, the restaurant has the liability to remit the same to the tax authorities. If this is done and proved then the restaurant is not liable to remit any amount to the consumer. However, the restaurants in many case do not remit the amount of the tax to the tax authorities and keep the excess with themselves.
For the same you can even write a letter to the tax authorities explaining them the situation and set the things right for the restaurant and others included.
This is an issue that will not give you a lot of compensation but pursuing the same will be very helpful for the other consumers and help to stop the black marketing being done in the country by the restaurants as the consumers are not interested.

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