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Retailer refuses to give Duplicate Bill
08-Apr-2023 (In Consumer Court Law)
I purchased a Gift Voucher of Rs. 2000 from Zara outlet in Oberoi Mall, Goregaon (East), Mumbai. Unfortunately I lost the original bill which retailer gave me. So I requested the retailer the very next day for duplicate bill or e-bill. But retailer refuses to give me e-bill or duplicate bill. I called up their customer care landline, wrote an email, requested the store manager but no response from them. Can I file a case in Consumer Court to claim duplicate bill ?
Yes we can move the consumer court as soon as possible. The consumer court will definately grant us relief in this case .it is worth noting that consumer court disposal are quicker and faster and also depends which jurisdiction your court lies
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Adv. Siddhesh Chaugule
Mumbai | 25+ Answers
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