Restaurant charged more than the MRP

508 votes

Dear Sir/Madam,
The remedies which are available for you as per law of land are enumerated herein below:

You can approach the Consumer Forum for compensation as well as for unfair trade practice and also invoke of door of appropriate authority for cancellation of the licence of culprits.

Advocate Sumit Jidani LawRato

737 votes

You can file a consumer complaint against them, however, the expenses incurred in filing complaint and fighting would be much higher, still it's upto you to file it or not, but it can be filed in district consumer forum.

Advocate Vikramjeet LawRato

938 votes

In such case you can file a complaint with District Consumer Forum against the restaurant for charging more than MRP. The move follows a recent judgment of the Thane District Consumer Redressal Forum, which ordered a lodging hotel in Thane city to pay compensation to a consumer for charging 10 times more than the MRP for three bottles of a branded mineral water.

In a similar ruling National Consumer Dispute Redressal Commission (NCDRC) has imposed an exemplary cost of Rs 1.56 lakh on a Gujarat-based hotel for charging customers Rs 5.5 above the Maximum Retail Price (MRP) of a soft drink.

At present, the law provides for imposing fines on shopkeepers overpricing than the stated MRP.

The Weights and Measures Act-2011 gives rights to inspectors to take action against such shopkeepers. However, given the wide scope of the work that the inspectors have to do, the state government has constituted state-level and municipal corporation-level vigilance committees.

The duties of these committees include alerting the inspectors about incidents of overpricing, referring the complaint against shopkeepers to the competent authority and displaying the telephone numbers of vigilance committee members for the knowledge of everyone.

Advocate Vinay Vats LawRato

778 votes

You can send a legal notice to the restaurant thereby seeking compensation for damages and causing harassment to you. In case they do not reply or honour your request, you can file a consumer complaint with consumer forum for the same.

Advocate Achin Goel LawRato

812 votes

You can proceed to file a case against the restaurant and seek compensation from the district consumer forums. Recently in a case compensation of 20,000 has been awarded by one of the district forums so that can also be used to support your claim

Advocate Aditya Gupta LawRato