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Refund of Money from a trip advisor


20-Jul-2023 (In Consumer Court Law)
I had booked a trip with a holiday provider in Himachal Pradesh and paid 8,000 for the initial booking. The provider then stopped responding to calls or messages. We then ultimately went and looked for his house in Bhuntar, Himachal Pradesh and got to know he is sick after meeting his family members. We then used another provider's services and went on our trip. Later he assured me of refunding the money and so did his family members. Now after 3 months he says that he won't refund the money as I had not transferred the entire amount and only a part of it so it will be considered as no show. I had not transferred the money as he was not reachable and blindly transferring was not right. I don't know how to handle this
Answers (2)

Answer #1
873 votes
Dear friend, if you have any recipt of Rs.8000/- and your booking agent is registered firm or company then you can file a consumer compliant against him, if have not got any recipt then you can file a criminal complaint or a civil suit for recovery your money.
Answer #2
892 votes
In response to the query raised, if the travel agent is having a registered firm, then u can file a consumer complaint before the concerned consumer forum. However before it, u need to brief some lawyer and request him to issue legal notice on ur behalf. I think, the matter would be settled at this stage only. Thanks

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