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Refund of Holiday Plan purchased from Journeys from Jukaso


27-Sep-2023 (In Consumer Court Law)
Hi, I had purchased a 10-year holiday plan from Journeys wherein I would get a a fixed number of day vacation at the various properties owned by Jukaso Hotels for 10 years. I had applied for cancellation of the same and a refund of my money withing the stipulated 15 day look in period as mentioned in the contract agreement sent to me by Jukaso. But they are not refunding my money. My query is: 1. Can I file a case against Jukaso in Consumer Court. 2. If I file a cases what is the usual time within which a judgment is given. 3. What is the estimate of expenses. Thanks
Answers (4)

Answer #1
742 votes
Dear Sir

yes you can definately file a case against Jukaso in consumer court. At present the consumer courts are experiencing heavry back logs if cases as such you may not get more than 3-4 dates in a year . As far as expensws are concern you need to seek advise from a lawyee who can assist you through out the process.
if you require my assistance please donot hesitate to contact me
wish you the very best with your matter
Kind regards
adv farhat warsi
Answer #2
660 votes
You can definitely file a case in the Consumer Court. The case should take anything between 3 to 6 months depending on where it is filed and how that particular Court operates. The expenses entail a court fee depending on how much amount is sought for refund. it varies from Rs. 100 to Rs. 4000. Apart from that if you intend on hiring the services of a lawyer then his/her fee will have to be paid.
Answer #3
991 votes
hi,
yes you can file the case in consumer forum and as well you can also file the civil complaint of recovery.

Thanks & Regards
Answer #4
966 votes
If you are asking for a cancellation within the time frame stipulated in the agreement then they have to return your money and if they delay they will have to pay with interest and also the cost of litigation and inconvenience caused to you. You can file a case in the consumer court. Other details may kindly be discussed personally.

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