quesProcedure for filing a complaint in consumer court against a company?

I want to file a complaint in the consumer court against a mobile company. I bought a tablet from them 2 weeks back which had a manufacturing defect. I sent a lot of emails to which I was not reverted to. I even called them several times but I got no response.


The only option I see now is to file a complaint. Please tell me the procedure for filing the same in a consumer court.


  • ans


    Despite making a written compliant through emails if they do not rectify your problem than you can file a complaint under Consumer Protection Act 1986, with respect to the services that suffer from any deficiency.


    The term deficiency has been defined under Section 2(1)(g) of the Act, which mean means any fault, imperfection, shortcoming or inadequacy in the quality, nature and manner of the performance which is required to be maintained by or under any law for the time being in force or has been undertaken to be performed by a person in pursuance of a contract or otherwise in relation to any service.


    The deficiency may be in quality, nature or manner of performance:


    1. Which is required to be maintained by or under any law for the time being in force.


    2. Which has bee undertaken to be performed by a person in pursuance of a contract or otherwise in relation to any service.


    The consumer complaint has to be filed in the district consumer court. You can claim damages as well as compensation from the court. 


    With respect to the procedure for filing a consumer complaint, you can visit the following website:


    which lists out the format for filing a consumer complaint.


    Your complaint should be filed in the District Forum by payment of a fee and in writing with a minimum of 5 copies. It is further suggested that you engage an Advocate to represent your case in a better manner.


    Kindly contact us for any further details and action.


  • Send a legal notice for faulty product or service @ Rs. 1499/- only

    Know More
  • Disclaimer: The above query and its response is NOT a legal opinion in any way whatsoever as this is based on the information shared by the person posting the query at LawRato.com and has been responded by one of the Consumer Court Lawyers at LawRato.com to address the specific facts and details. You may post your specific query based on your facts and details to get a response from one of the Lawyers at LawRato.com or book a Detailed Consultation with a Lawyer of your choice to address your query in detail.
  • Related Articles

Consult best Consumer Court lawyers in India

Similar questions

I need to file a case in consumer court. Is power of attorney required to…
I have booked a property with Bptp 4-5yr back and builder has taken almost 90%…

Hi, I have opend ING Vysya bank account when i have in the job it…

I have a Micromax Tablet. Its been in the service center for More than 2…

Consumer Court Lawyers in India

Advocate Jaspreet Singh Rai

  Greater Kailash 1
 Experience: 14 years

Advocate T Kalaiselvan

 Experience: 16 years

Advocate Rajesh K.S

  Rajaji Nagar
 Experience: 11 years

Advocate Harish Malhotra

  District Court
 Experience: 19 years

View all >>

How it Works

Know how LawRato makes legal advice easier and effortless

Ask a Free Question

Post a question and get free advice from multiple lawyers

Talk to a Lawyer

Easily find and book private consults with top lawyers in India

Get Fee Estimate

Receive multiple quotations for your legal requirement instantly