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Placed prepaid order but company has not delivered the product


03-Apr-2023 (In Consumer Court Law)

I have paid money to a online website for a product but now neither they r offering product nor giving back money

Answers (3)

Answer #1
765 votes
Hi. You can file a consumer complaint under section 12 the Consumer Protection Act, 1986. We can help you in getting back the good and/or the money with compensation plus the litigation fees also. Please get in touch for further clarification.
Answer #2
977 votes
First question you have any receipt regarding payment to the company. If you have paid to the company and company is duty bound to provide the goods within the period as prescribed in receipts. If company fail to supplied the goods on time you may file consumer complaint against the said company.
Answer #3
609 votes
Hi, in this situation here you may request through mail about your goods and payment and if there is no response then you may send a legal notice to the website.
For further assistance you may contact us.

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